Ordering and Payment Info

Please Don’t Forget to leave us the full description of the required product, your Name & Address, Method of your payment, & Your Contact Number,

All Postage is free unless delivery is overseas

Please allow 7 days delivery, if you require next day delivery please contact us and we will do our up most to fulfill your needs

We will deliver any where in the UK and also over seas, however  please email us for overseas and we will quote you the postage costs.

Ordering Methods

Telephone – 01404 45348 or Mob: 07860352113 / 07966692050 ( phone or text ).

Email – via our contact page.

Standard Mail – via address on our contact page.

Online Ordering – We Accept Most Major Cards- via our online shop (All payments via our online store are taken via Pay Pal).

Accepted Payment Methods

Cheques – Please make all cheques payable to: ROB FOWLER. Please confirm your name and address on the reverse of the cheque, along with cheque guarantee card details. Please don’t forget to include the full descriptions of the items you are ordering.

Cash – Cash sent via standard mail is sent purely at senders own risk. Please ensure you include a full description of the item/items you are ordering.

Both cash and cheques can be sent via standard mail to: The Cue Shop, 66 Streamers Meadows, Honiton, Devon EX14 2DL

cards accepted through – Pay Pal – All orders taken via our online shop are handled via Pay Pal. A Pay pal account is not necessary as long as your order is under £500.00 (GBP). For amounts over £500.00, buyers will need a Pay Pal account in order to complete the transaction. This is a security feature set up by Pay Pal to protect against Credit/Debit Card fraud.

Alternatively, you are welcome to come and view a product in person, but please contact  us first, and please inform us of the product you are after.

REFUNDS

ANY ITEM WANTING TO BE RETURNED MUST BE DONE SO IN THE FOLLOWING MANNOR

CONTACTING US VIA EMAIL OR PHONE WITH THE EXACT PROBLEM WITHIN 2 DAYS AFTER RECIEVING IT !

ALL ITEMS MUST BE RETURNED WITHIN 7 WORKING DAYS AND MUST NOT OF BEEN USED IN ANY WAY, IF THEY’VE BEEN USED THEN THIS WILL VOID THE REFUND.

ANY ITEMS BEING RETURNED IS AT THE POSTAGE COST OF THE CUSTOMER, HOWEVER I WILL REPLACE AT MY POSTAGE FEES